https://studyonline.abdn.ac.uk/ is a site operated by The Interactive Design Institute Limited (“We”). We are part of the Online Education Services Limited (OES) group and are a company registered in Scotland with company number 265879. VAT number 847211435. Company Address: Stuart House, Eskmills, Musselburgh, EH217PB.
We are on the UK Register of Learning Providers (UKRLP). Our UK Provider Reference Number is 10006389.
To contact us, please email marketing-onlineidi@abdn.ac.uk or telephone our customer service line on +44 (0)1224 515 270.
The partnership between University of Aberdeen (“UoA”) and the Interactive Design Institute Ltd (IDI) was established in 2016. The University’s collaboration with IDI focuses on provision offered by the University’s Business School. Currently the Degree of Master of Business Administration (MBA (Global) and the MSc Finance are offered through the partnership. The partnership between UoA and IDI is focused on providing flexible, online provision to working professionals worldwide.
The Programmes offered by the IDI and UoA partnership are awards of the University of Aberdeen and all students are registered as UoA students. IDI maintains the online learning platform, markets the programmes and recruits students, as well as recruiting and developing the online tutors in line with UoA requirements. IDI uses remotely based tutors to support the delivery of the programmes through a wholly online platform to students who are recruited globally.
The UoA holds responsibility for the quality assurance of the online programmes and the partnership, and is also responsible for external examining, conferral of the award, and the approval of new programmes and courses.
The UoA delegates some areas of responsibility to IDI; these include administration of admissions, student registration and enrolment. Whilst the responsibility for these areas are delegated to IDI, the UoA maintains oversight of all associated processes and procedures, to ensure compliance with the UK Quality Code for Higher Education, the UoA Academic Quality Handbook and other relevant requirements.
The quality assurance and enhancement process as well as the delivery model are the same regardless of the programme of study or the country in which the student is resident whilst studying on the online programmes.
The Interactive Design Institute Limited, a company incorporated and registered in Scotland as a limited company. Company number SC 265879. VAT no. 847211435. Our registered office is at the address stated below.
We are committed to protecting and respecting your privacy.
The Interactive Design Institute Limited
Stuart House
Eskmills
East Lothian
EH21 7PB
Scotland
United Kingdom
Tel: +44(0) 1224 515 270
E-mail: info@idesigni.co.uk
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting https://studyonline.abdn.ac.uk/ and https://business.abdn-online.ac.uk/login you are accepting and consenting to the practices described in this policy.
We are a data “controller”. This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this privacy policy.
It is important that you read this policy, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information.
Visitors can access the home page and public areas of our website https://studyonline.abdn.ac.uk/ without disclosing personal details. Our website https://studyonline.abdn.ac.uk/ does not allow visitors to communicate with other visitors or to post information which can be accessed by others. Students who are enrolled on any of the courses we deliver online can communicate with other students within our study site, https://studyonline.abdn.ac.uk/login, which is password protected.
We have put in place measures to protect the security of your information. Third parties will only process your personal information on our instructions and where they have agreed to treat the information confidentially and to keep it secure.
We will collect, store and use the following data about you:
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our website. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.
We need all the categories of information in the list above (see The kind of information we hold about you) primarily to allow us to enter into or perform our contract with you or perform our contract with you (Condition 1) and to enable us to comply with legal obligations (Condition 2). In some cases, we may use your personal information to pursue legitimate interests of our own or those of third parties (Condition 3), provided your interests and fundamental rights do not override those interests. The situations in which we will process your personal information are listed below. We have indicated the purpose or purposes for which we are processing or will process your personal information, as well as indicating which categories of data are involved.
We use information held about you in the following ways:
Some of the above grounds for processing will overlap and there may be several grounds which justify our use of your personal information.
We may monitor or record telephone calls for security purposes and to improve the quality of services that we provide to you.
We do not accept enrolments, or knowingly collect personal data, from those under 16 years of age.
If you fail to provide certain information when requested, we may not be able to perform the contract we have entered into with you (such as providing our services), or we may be prevented from complying with our legal obligations.
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We require third parties to respect the security of your data and to treat it in accordance with the law.
We may transfer your personal information outside the EU.
If we do, you can expect a similar degree of protection in respect of your personal information.
We will share your personal information with third parties where required by law, where it is necessary to administer the working relationship with you or where we have another legitimate interest in doing so.
“Third parties” includes third-party service providers (including contractors and designated agents). The following third-party service providers process personal information about you for the following purposes:
All our third-party service providers are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.
We may share your personal information with other third parties. If you have come to us through an international representative, we will continue to share your personal information with that representative. We may also need to share your personal information with a law enforcement body, regulator or to otherwise comply with the law. Since IDI is part of the Online Education Services Limited (OES) group, and we will share your personal information with OES.
We will transfer the personal information we collect about you to the following countries outside the EU (United States of America, Mauritius and the United Arab Emirates) in order to perform our contract with you. There is not an adequacy decision by the European Commission in respect of that country. This means that the country to which we transfer your data are not deemed to provide an adequate level of protection for your personal information.
However, to ensure that your personal information does receive an adequate level of protection we have put in place the following appropriate measures to ensure that your personal information is treated by those third parties in a way that is consistent with and which respects the EU and UK laws on data protection:
For further details, see the European Commission’s Model contracts for the transfer of personal data to third countries.
These agreements enable us to transfer your information outside the European Economic Area in accordance with the EU and UK laws on data protection.
If you require further information about these protective measures, you can request it from our Data Privacy Manager.
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Where we hold your personal information for marketing purposes, we will retain that information for a period of three years (or longer if you agree) after which we will securely destroy the information in accordance with applicable laws and regulations.
Where you have undertaken a course of study, we will retain your personal information for a maximum of ten years after conclusion of your studies after which we will securely destroy your personal information in accordance with applicable laws and regulations.
In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us.
Under certain circumstances, by law you have the right to:
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact our Data Privacy Manager in writing.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. You can withdraw your consent or update your communication preferences at any time by visiting our preference centre here.
Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
Please check these policies before you submit any personal data to these websites.
We have appointed a data privacy manager to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact the data privacy manager by emailing dataprivacy@idesigni.co.uk.
You also have the right to lodge a complaint about how we handle your personal information with the Information Commissioner’s Office (the ICO), the UK supervisory authority for data protection issues. You can call the ICO’s helpline on 0303 123 1113. See also https://ico.org.uk/global/contact-us. However, we would appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.